A 24-7 Bilingual EN/SP Contact Center.
VOICE, EMAIL AND CHAT.
Our solutions take the burden of answering the phones, emails, chats, texts messages and managing customer service off your shoulders.
A 24-7 Bilingual EN/SP Contact Center.
VOICE, EMAIL AND CHAT.
Our solutions take the burden of answering the phones, emails, chats, text messages and managing customer service off your shoulders.
Boost your Customer Satisfaction and Retention, and optimize your lead generation initiatives. We provide a cost-effective way to fuel your customer engagement.
Call today (888) 991-2707
Our Solutions
Our team of professionals is ready to work with you, understand your needs, and set-up the best contact center ecosystem that ensures customer satisfaction or demand generation. Our different solutions are made to provide cost-effective services and multi-channel communications for every business.
Call Center
Our dedicated or shared teams are an extension of your business and will process the calls with exceptional customer service 24/7.
Our agents are ready and standing by.
Multi-Chat
Immediate Multi-channel communication, including native chat, social media and online directories. All integrated. Instant chat communication reducing email clutter.
Email Response
Reduce your email response rate without taking time away from your work. We’ll help you find a quick and effective way to answer to partners and customers requests.
SMS Response
Customer’s SMS - texting - is getting more popular, from reminders to FAQs, BETA will boot the SMS channel for your company. Your customers appreciate this personal touch.
Industries
We know you are facing particular challenges, and our main goal is to ensure that our capabilities offer an effective engagement to your partners, clients and customers. No matter the size of your business, or if you are looking for a dedicated contact center team or a shared team. We are here to help.
Beta For Small Business
Dedicated Contact Center that supports your growth.
If you are a Small Business owner, you are facing so many challenges and you probably don’t have enough bandwidth to keep an optimized communication with partners, clients or customers, it means, you are missing big opportunities to capitalize on your leads and engagements. BETA has created a customized program to onboard Small Businesses for a very reasonable price.
We know the language and we know the culture.
BETA. Bilingual Services English and Spanish. We have a vast experience working for bilingual companies, and we are able to deliver effective communications in both languages.
What Our Clients Are Saying